Chubb Travel Portal

Your new, self-service Chubb Travel Portal provides digital access to online travel, medical, & security content and support.  

Access your portal by clicking below. For registration, use Member ID CHUBBAXA (or the Member ID that is on your travel assistance card).

Inside U.S.: +1-855-327-1414
Outside U.S.: +1-630-694-9764
Email: MedAssist-USA@AXA-Assistance.us

Note that your group may have a customized phone number. Refer to your travel assistance card to confirm. Please be prepared to provide the policyholder's name and policy number.

Download the Crisis24 Horizon Mobile app in iOS or Android. For app support, contact support@crisis24.com.